Testimonials
Just a small selection of those who have found our sevices useful in improving their chances of business success.
My brief to Finola was that I would judge her on results, and I have to say that we started getting an immediate return on our investment following our first meeting. Finola has been working with us for a few months and in that time has very quickly identified our strengths and weaknesses. She has concentrated on our weaknesses and is working with the team to increase our profit margin, increase fee income and look at new sources of revenue, whilst looking at all aspects of our business, which has excited the team and they are enjoying working with her. She has brought new ideas and challenges and will always tell you if she believes something is not working and why. She is very passionate about trying to help and we look forward to seeing the return on our investment in Finola continuing to grow.
Tim Newman, SRG Newmans Limited
I just wanted to write and say how happy I am with the way the company is progressing with your professional guidance. As a sole practitioner it is sometimes very difficult to know exactly where to turn on some issues as you have no partner to use as a sounding board and that is where I think your talents have been extremely useful. It is a big advantage to me and the company to be able to draw on your experience and expertise as an accountant and previous owner of such a successful firm as Landers. I am especially pleased to be able to use your skill to assist me in dealing with HR issues and strengthening the team ethic within the firm. In general you have some very good and useful ideas that I will attempt to use to our best advantage!
Mr Paul Meades, Managing Director, Meades & Company Limited
“We are a three partner firm in North London and would consider ourselves relatively progressive and proactive with our clients. However like most small firms we are busy with each of the partners performing a variety of roles some of which were over lapping. We have always had a wish list of things to do but unfortunately it remained just that, a wish list, as day to day issues always seemed to overtake us. Our random and ad hoc partners meetings paid lip service to our wish list and never really dealt with any significant issues. Having met with Finola 6 months ago we decided to appoint her to chair our partner meetings and the impact has been significant and immediate. To date we have only held 4 partners meetings and from our point of view we are only at the beginning of this process of change. We have seen an increase in recovered partner and staff time and are putting in place new procedures to ensure increased quality control, improved client satisfaction plus additional services and products etc. I am confident that the new shape and structure that Finola has helped us develop will reap benefits and rewards for clients, staff and ultimately, plus most importantly from my point of view, the partners in terms of increased business profitability and value”
Martin Mockler, Senior Partner
Evans Mockler-Chartered Accountants and Business Advisers
If you are serious about driving dynamic change in your accountancy business, you should speak with Finola. She has been both invaluable and instrumental in re- engineering a traditional small accountancy practice into an Accountancy Age award winner. The proof of this pudding is in the eating- as well as awards , both the owners and team members now enjoy greater levels of profit, better cash flow and hence better drawings, and more holidays. Perhaps most importantly of all, the firm as whole now runs in a way which has given freedom , and ‘space ‘ to the owners- outcomes are more predictable ,client and team member retention is at an all time high, recruitment is more certain in its results, business is genuinely enjoyable, and growing. There is a true, (visible and measureable) team culture and shared methodology , which is the means by which all of these benefits are delivered. Landers would not be what it is without Finola’s insightful contribution and strategic input.
Robert Brown ACA, Landers Accountants Ltd
Having taken over a small practice there were many issues that need to be addressed. We were almost there save probably the most important issue of all, being billing and debt collection. It was our policy to provide a fixed fee for all clients and our billing process was monthly, which was a totally alien concept for the partners of the acquired practice. It was decided that we should bring in a third party to explain more fully what other practices are doing and that’s where Finola came in. It was really helpful that Finola had been through the same experiences as us having acquired a small accountancy firm and within a short space of time turned it around. She was very thorough, very organised and firm when required to be, which is exactly what was needed. We will certainly be using her services again!
2009 Anonymous, Bedfordshire
The investment that I have made with Finola Mcmanus of Practice Perfect is the best business decision that I have made in recent years. I am extremely pleased with the all advice and guidance given and I am very excited for the future of my practice. Who better to learn from than someone who has been there and done it !!
Adders, Accountants & Taxation Advisors
Dear Finola,
We have known each other now for aproximately 7 years. You will recall that when I first came to see you and Robert, you were keen to move your business forward onto the next level and felt restricted by your team’s attitude and efforts. We carried out an in depth survey with your people and discovered that, much to your consternation, most of the problems in your business were as a result of your own and Roberts management styles. You then showed immense courage. You both took the criticism on the chin and decided to challenge the way you did things, starting with yourselves! I have never forgotten how courageous you were in taking that step and the obvious lessons you took from it. Since that time, you took on the mantle of managing your business in an immensely effective way ultimately enabling you to:
• Work a 4 day week
• Take 10 weeks annual leave a year
• Build a fantastic team of people around you, enabling you to rely more on them and also effectively retire from your business with 1 hours notice!
Since those initial and subsequent meetings you have developed great skill in helping other accountancy firms in strategic planning (your own firm benefitted from this) and also in the common sense areas enabling improvement in profit and cash flow.
I wish you every success in the future and would whole heartedly and happily refer you to other accountancy businesses.
Jonathan Holroyd, P H Partners
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